Contact Us
We appreciate hearing from our users. Whether you have found an error in one of our tools, want to suggest a new converter, or have a general question about Converter247, we are here to help.
How to Reach Us
The best way to contact us is by email:
Email: contact@converter247.com
Please include as much detail as possible in your message so we can respond effectively. Below are guidelines for different types of inquiries.
Reporting a Bug or Incorrect Result
Accuracy is our top priority. If you believe one of our converters is producing an incorrect result, please include the following information in your message:
- The name of the tool or the URL of the page where the issue occurs.
- The input value you entered.
- The result the tool produced.
- The result you expected, and the source you are comparing against.
- Your browser name and version (e.g., Chrome 124, Safari 17, Firefox 126).
We investigate every accuracy report and typically deploy corrections within 24 to 48 hours of confirming an issue.
Suggesting a New Tool
We are constantly expanding Converter247 with new tools based on user demand. If there is a converter or calculator you would like to see added, let us know. Please include:
- The type of conversion (e.g., "torque converter — Newton-meters to foot-pounds").
- Why you need it (this helps us prioritize).
- Any reference links to the formula or standard involved.
We cannot guarantee that every suggestion will be implemented, but we review all submissions and prioritize tools with the broadest user benefit.
General Questions
If you have a general question about how our tools work, how we handle your privacy, or anything else related to Converter247, feel free to reach out. We aim to respond to all inquiries within one to two business days.
Business and Partnership Inquiries
For advertising partnerships, media inquiries, integration proposals, or other business-related matters, please use the email address above with the subject line "Business Inquiry" so we can route your message appropriately.
Response Time
We aim to respond to all messages within 1 to 2 business days. For urgent accuracy issues that affect tool reliability, we prioritize investigation and correction as quickly as possible.
Thank you for using Converter247. Your feedback helps us build a better platform for everyone.